Chapter 7 – Faculty Grievances
Chapter 7 contents
7-A Subject Matter
- 7-B (1) Preliminary Proceedings
- 7-B (2) Initiating the Grievance
- 7-B (3) Resolving the Grievance Prior to Arbitration or a Grievance Hearing
- 7-B (4) Binding Arbitration Option
7-C Grievance Hearing
- 7-C (1) The Committee on Faculty Tenure and Privileges Appeal
- 7-C (2) Convening a Grievance Hearing
- 7-C (3) Motion to Dismiss
- 7-C (4) Grievance Hearing
- 7-C (5) Burden of Persuasion
7-D Decision of the Grievance Panel
7-E Decision of the President of the University
7‑A SUBJECT MATTER
A grievance may be filed for a violation of rights provided by law, or by established University policies including those contained in the Faculty Handbook, or by the faculty member’s contract. Complaints or proposals dealing with improvements in practices or policies, rather than dealing with established rights, should be submitted directly to the Academic Senate or the Vice Provost for Academic and Faculty Affairs, since they are not appropriate for the grievance process.
Grievances relating to reappointment, promotion or tenure are limited to
(1) a claim that the person was not fairly evaluated because of procedural defects (including inadequate procedural considerations) that materially inhibited the review process, or (2) a claim that the person was not fairly evaluated on the merits because the decision was based significantly on considerations violative of academic freedom or because of bias or prejudice based on considerations prohibited by law, or (3) a claim that tenure was revoked without sufficient cause, except if there has been a hearing and cause for termination was determined.
Grievances concerning the policy on Providing a Safe Educational and Work Environment are handled under the separate procedures provided within Chapter 6. Allegations of scientific misconduct are handled under the process set out in the University Policy on Scientific Misconduct, https://policy.usc.edu/scientific‑misconduct/.
7-B (1) Preliminary Proceedings
7-B (1)(a) Discussions
When a faculty member has any work-related grievance, including when he or she has reason to question whether his or her rights as a faculty member have been violated or are about to be violated, the aggrieved faculty member should ordinarily discuss the matter with the relevant chair, dean, or other administrator(s) in personal conferences looking to mutual settlement. Normally, this should include at least the direct administrative officer against whom a formal grievance may be filed, and if settlement is not reached, the administrator to whom the first is accountable.
If settlement does not result, and the faculty member is satisfied that there is probable cause for grievance, he or she may file a grievance, as described in Section 7-B (2).
7-B (1)(b) Consultation
The faculty member with any work-related grievance, whether or not it is a matter of rights as a faculty member as described in Section 7-A, is encouraged, at an early stage, to seek the counsel of the chair of the Senate Committee on Faculty Rights and Responsibilities. The President of the Faculty, and the Vice Provost for Faculty and Academic Affairs on behalf of the Provost, are also available to faculty. In addition, a number of offices are available on specified topics; see “Who do I call if” at https://faculty.usc.edu/
7-B (1)(c) Mediation
Because the grievance process has substantial costs to all involved, faculty members are strongly encouraged to attempt mediation prior to filing a grievance.
Among other roles the Ombudspersons play, they may on request attempt to assist in settling disputes prior to the grievance being heard.
7-B (2) Initiating the Grievance
Formal proceedings for a faculty grievance shall commence by the filing of a grievance with the Academic Senate on a form obtainable from the Senate office. A faculty member must file a grievance by submitting the appropriate form in writing either in hard copy or, if available, online to the Academic Senate President within nine calendar months of the discovery of the action on which the grievance is based (except for the special timeline provided in the first sentence of Section 6-G for grievances). The Academic Senate office shall maintain grievance records in a confidential manner.
The grievance must clearly state:
- the right that allegedly has been infringed,
- the way in which the right has been infringed,
- the relief being sought, and
- the first administrative officer able to resolve the problem.
The written statement may be revised by the grievant at any time up to two weeks prior to the hearing. The Academic Senate President shall assure that any revision is distributed to all appropriate parties.
Two or more persons with essentially the same grievance may file a single grievance, covering all of them. If an individual files a grievance, and it is later discovered that one or more others are similarly affected, the others may ask to join the original grievant at any stage of the grievance procedure. The Academic Senate President or the chair of the Committee on Faculty Tenure and Privileges Appeals may also combine the grievances of two or more persons into a single grievance with the consent of the grievants, if either finds that the grievances can be combined without prejudice to the rights of any of the grievants or the University. If there is more than one person on either side, the committee chair will decide how that side exercises it peremptory challenges.
7-B (3) Resolving the Grievance Prior to Arbitration or a Grievance Hearing
The Academic Senate President shall, within five working days, deliver a copy of the grievance to the first administrative officer stated in the formal grievance as able to solve the problem, the Provost, the chair of the Senate Committee on Faculty Rights and Responsibilities, and the Ombudsperson.
Because hearings on grievances involving Title IX are to be held promptly, as provided in Section 7-C(2)(a), the Academic Senate President shall at once forward the grievance to the Provost for a hearing without waiting for completion of a mediation period. The remainder of this Section 7-B(3) deals with grievances that do not involve Title IX.
The chair of the Senate Committee on Faculty Rights and Responsibilities and the Ombudsperson shall then begin procedures for mediation, unless mediation has already been attempted and proven futile. Mediation looking toward settlement shall begin with the first administrative officer and shall proceed successively, as needed and appropriate, to higher levels within the University. The chair of the Senate Committee on Faculty Rights and Responsibilities may appoint a mediator, if either of the parties requests the services of a neutral mediator other than the Ombudsperson.
If the grievance is resolved to the satisfaction of the grievant by an administrator, the grievant shall report this fact, in writing, to the Academic Senate President, and the case is closed. If the grievant at any time requests, in writing, to the Academic Senate President that a grievance hearing be held, or if mediation has not led to settlement within 45 days of the filing of a grievance, the Academic Senate President shall forward the grievance to the Provost, indicating that mediation has not been successful and requesting that an arbitration proceeding or a grievance proceeding be held. The Provost will forward the grievance to the chair of the Committee on Faculty Tenure and Privileges Appeals requesting that formal proceedings be commenced as discussed below. Upon written agreement of both the Provost’s Office and the grievant, an extension of the 45 day mediation period may be granted. At any time during extended mediation, the grievant shall have the right to request, in writing, the commencement of formal proceedings. In no case shall the total time for mediation exceed 90 days.
In the event that new, pertinent, and substantive information is discovered after mediation has been declared unsuccessful, the matter may be returned to mediation upon written agreement of both the Provost’s Office and the grievant, provided that neither arbitration nor a grievance hearing has begun. At any time during renewed mediation, the grievant shall have the right to request, in writing, the formation of a Hearing Board, but in no case shall the renewed mediation exceed 45 days.
7-B (4) Binding Arbitration Option
The Academic Senate grievance form provides notification of the option for binding arbitration as an alternative to a grievance hearing. Binding arbitration shall occur only if both the grievant and the President of the University agree, in writing, to submit the matter to this process and to abide by the decision of the arbiter. Binding arbitration means that the faculty member will forego the ability to later sue in court over the matter and the University will forego the ability of the President to overrule the arbiter’s decision. Binding arbitration never will be available for grievances concerning tenure, promotion, removal for cause, and non‑reappointment.
The grievant and the President of the University have 10 business days in which to notify the chair of the Committee on Faculty Tenure and Privileges Appeals that they have elected arbitration. If both have not given notice that they have elected arbitration at the end of this period, a grievance hearing shall be convened as discussed below in Section 7-C (2).
If both sides agree to submit the matter to binding arbitration, the chair of the Committee on Faculty Tenure and Privileges Appeals shall arrange for the appointment of an arbiter designated by the American Arbitration Association. The American Arbitration Association shall designate an arbiter in accord with its procedures and inform the chair of the Committee on Faculty Tenure and Privileges Appeals of the arbiter’s identity. The chair shall then inform both the grievant and the respondent of the arbiter’s identity. Either side shall have three working days to reject that arbiter. However, neither side may reject more than one arbiter in any case. If the arbiter is rejected by either party, the American Arbitration Association will be asked to designate another individual. The same procedure will be followed, except that the party having rejected the earlier arbiter may not reject a second individual.
Once chosen, the arbiter, together with the parties and the chair of the Committee on Faculty Tenure and Privileges Appeals, shall convene the arbitration at an appropriate time and location. The arbitration shall be conducted in accord with the rules of the American Arbitration Association.
Within 20 days after the completion of the arbitration, the arbiter shall notify, in writing, the parties and the chair of the Committee on Faculty Tenure and Privileges Appeals of his or her ruling.
The University of Southern California shall be responsible for all of the costs of the arbiter and in no event may the grievant be held responsible for these charges. The University is not responsible for costs and expenses incurred by the grievant in the process of arbitration, such as expert witness fees and attorneys’ costs.
7-C GRIEVANCE HEARING
7-C (1) The Committee on Faculty Tenure and Privileges Appeals
The Committee on Faculty Tenure and Privileges Appeals is a standing University body. Its membership, appointed by the President from among persons nominated as provided in Section 2-B (4)(a) is made up of at least 40 full-time tenured faculty, and at least nine full-time research-track, teaching-track, practitioner-track, and clinical-track faculty of the rank of Associate Professor or higher who serve only where the Handbook requires a research-track, teaching-track, practitioner-track, and clinical-track faculty member. At least four tenured committee members shall have law degrees and at least six other tenured members shall have had prior service on a grievance panel. Nominations and appointments shall be at annual intervals for a three-year term. However, members of the Committee shall continue to serve until their successors have been appointed. The President shall appoint the chair of the Committee who will serve for a three-year term. By agreeing to serve on the Committee on Faculty Tenure and Privileges Appeals, faculty members are making the commitment to be available to serve on grievance panels and will accept such requests to serve whenever possible.
The Committee on Professional Responsibility is a subcommittee of the Tenure and Privileges Appeals Committee. It is appointed by the Provost after consulting with the chair of the Tenure and Privileges Appeals Committee and the President of the Faculty. It will include past Presidents of the Faculty, if available, and research-, teaching-, practitioner-, or clinical-track faculty members. Sanctioning Panels of the subcommittee will function as provided in Section 6-AA (3). Each ad hoc review panel will be chaired by a past President of the Faculty, if available. In cases involving a research-, teaching-, practitioner-, or clinical-track faculty member, the panel will include research-, teaching-, practitioner-, or clinical-track faculty, if available. In cases involving a tenure-track or tenured faculty member, the panel shall consist only of faculty at a rank the same as or higher than the faculty member being considered for sanctions and corrective actions. No member of a Sanctioning Panel may serve on a subsequent grievance panel or dismissal hearing board involving the same responding party’s behavior.
7-C (2) Convening a Grievance Hearing
7-C (2)(a) Scheduling
After the time elapses for the election of binding arbitration and for mediation (or the Academic Senate President has notified the Provost that mediation has not been successful),or promptly after the grievance has been filed for grievances involving Title IX, the grievant should consult with the University representative on a hearing date convenient for all involved and notify the chair of the Committee on Faculty Tenure and Privileges Appeals of the date agreed. If the grievant is unable to reach agreement on a hearing date with the University representative, the grievant should request the chair to decide the date of the hearing; or if the agreed date is not workable for the committee, the chair may decide the date of the hearing. The location of the hearing will be selected by the chair considering the convenience of all involved. If six months pass from the date the grievance was filed and the hearing has not been held, the chair will dismiss the case, except where the chair or the panel allows a brief extension when needed to reschedule an already-scheduled hearing or complete a hearing that has begun. However, in grievances filed under Title IX, if required by government regulations, the hearing will be held within 30 days, unless in accordance with government regulations the chair authorizes an extension of time for good cause and with written notice to all parties of the delay and the reason for the delay.
7-C (2)(b) Selecting Panel Members and Chair
When the date for the meeting is scheduled, the chair shall, within five business days, generate a list of six names for members of the panel and a list of three names for the chair who will be available to serve on the grievance panel. A chair shall either be a person holding a law degree or a person with prior service on a grievance panel. The grievant and the respondent may each strike two names from the list of panel members and one name from the list of possible chairs. If after the exercise of these peremptory challenges more names remain than needed for a grievance panel of two members and one chair, the members and chair shall be chosen randomly. If additional names remain, they shall be designated as alternates, in a sequence designed randomly, to serve in the event that the initially chosen members become unavailable. The chair shall inform the parties of the panel as soon as its selection is completed.
7-C (2)(c) Delays and Abandonment
If the two sides are unable to agree on scheduling or rescheduling a hearing or on other procedural matters, or if the panel requests assistance, the chair of the Committee on Faculty Tenure and Privileges Appeals may make appropriate procedural decisions. If either party does not cooperate in moving the case forward, the chair shall: (a) if the administrator who is a party has not cooperated, report that fact to the President of the University and request appropriate disciplinary action, or (b) if the grievant has not cooperated, dismiss the grievance.
7-C (3) Motion to Dismiss
Within 10 calendar days of notification of the identity of the grievance panel, the respondent may make a motion to dismiss a grievance for either of two circumstances, (1) lack of jurisdiction because the grievant was not a faculty member at the time the grievance arose and is thus not eligible for this process, or (2) failure to allege a violation of a right as a faculty member protected by law, or established University policies including those contained in the Faculty Handbook, or the faculty member’s contract. The grievant shall have 10 calendar days to respond to a motion to dismiss the grievance.
In deciding whether to grant a motion to dismiss, the grievance panel shall accept all of the grievant’s allegations as true; the grievance panel shall not examine or evaluate the evidence as to the merits of the grievance in ruling upon a motion to dismiss. The grievance panel may dismiss the grievance only under two circumstances: (1) if the grievant was not a faculty member at the time the facts giving rise to the grievance occurred, or (2) the grievance does not allege a violation of a right protected by law, or established University policies including those contained in the Faculty Handbook, or the faculty member’s contract.
The chair of the Committee on Faculty Tenure and Privileges Appeals has no authority to dismiss grievances under any circumstances, unless the grievance was not timely filed, see Section 6-G and Section 7-B (2), or was abandoned, see Section 7-C (2).
7-C (4) Grievance Hearing
(a) If the grievance is not dismissed or abandoned, a grievance hearing shall be scheduled (see Section 7-C (2)) and conducted.
(b) Either party may be represented by legal counsel at the grievance hearing (i.e., by a person who holds a law degree). If either side intends to be represented by legal counsel, it shall notify the other party of this intention at least 10 calendar days prior to the hearing. Failure to notify will entitle the other party to a reasonable continuance to secure its own legal counsel.
(c) The grievant and the respondent, and their legal counsel if any, shall have the opportunity to be present during all argument and presentation of evidence.
(d) Each party shall have the opportunity to present its evidence, including witnesses, and to make an argument to the grievance panel. Each party shall have the right to confront and question the witnesses of the other. Each party shall have the right to inspect and respond to all written and documentary evidence offered. Technical rules of evidence are not applicable.
(e) As provided in section 6-A (9) (b), if required by government regulations, in Title IX cases both the responding party and the reporting party in the original Title IX investigation will be provided an equal opportunity to participate in all aspects of the process.
(f) The chair of the grievance panel shall be responsible for presiding over the hearing and shall rule on all evidentiary questions. The chair shall set the order of argument and of presentation of evidence and may exclude irrelevant or unduly repetitious evidence or argument.
(g) The grievant shall be given an opportunity to obtain necessary, pertinent witnesses and documentary or other evidence. The University shall use its persuasive power and the Hearing Board its good offices to help the grievant obtain necessary, pertinent evidence or witnesses, but the University has no obligation to incur undue expense for this purpose. If there is a request for material which involved privacy rights of an individual or is confidential or legally privileged, the committee chair or panel may request the Provost to rule on whether and with what restrictions the material can be made available.
(h) Grievance panels will be instructed that their decisions must be in accord with all relevant federal, state, and local law, and established University policies including those contained in the Faculty Handbook and the faculty member’s contract. The grievance panel will be instructed to decide only the grievance before them, that is, the grievance panel should hear only evidence that is relevant to the grievance and shall decide only the issues presented, as to supposed infringements of the grievant’s rights, and the panel’s report will deal only with those issues.
(i) No member of the grievance panel shall disclose any of the evidence received during the grievance hearing nor any aspect of the deliberations, except as provided below.
(j) A full stenographic or tape record of the hearing shall be maintained and made available upon request only to the parties, the grievance panel, or the President of the University. The stenographic or tape record shall be given to the Academic Senate office, where it shall be kept for at least a year, after which it can be destroyed or erased unless either party or the University requests that it be kept for a longer period of time. Copies of the stenographic or tape record shall be made for either party at its request, and if the grievant is the requesting party, upon the payment of the expenses of copying. In addition, with a person appointed by the Academic Senate office present, either party may, at any time before a stenographic or tape record is destroyed, read or listen to the original, at a time and place set by the Academic Senate office.
7-C (5) Burden of Persuasion
In grievance cases, the burden of persuading the Hearing Board that the actions or inactions of the University were not proper rests upon the grievant, and shall be satisfied only by clear and convincing evidence, except in cases where government regulations, such as those under Title VII and Title IX require the standard of the preponderance of the evidence.
7-D DECISION OF THE GRIEVANCE PANEL
At the conclusion of the hearing, as promptly as is consistent with due deliberation, the grievance panel shall make its decision. The findings of fact and decision of the grievance panel shall be based solely on the hearing record. The recommendations shall be in writing, shall state the basis for the decision and shall recommend any proposed remedial action. The panel shall provide its written decision within ten calendar days after the completion of the grievance hearing. The written decision shall be provided to each party and to the chair of the Committee on Faculty Tenure and Privileges Appeals. Each party shall have two weeks from receipt of the decision to append an additional statement to the decision.
In considering grievances related to reappointment, promotion, or tenure, or actions under Chapter 6, the grievance panel shall not substitute its judgment on the substantive merits of the decision, including the requirements of the academic unit or Title IX or other laws or of a candidate’s professional qualifications, for that of the appropriate faculty body or bodies and administrators. If the grievance panel concludes that the grievant’s claim of a violation of rights is proven, it will recommend reconsideration by the appropriate faculty body or bodies and administrators, indicating respects in which it believes the review process was inadequate. If a grievance panel concludes that there was an unfair evaluation because of considerations violative of academic freedom or prejudice, it will recommend reconsideration by a new faculty body and by administrators, indicating the respects in which it considers unfair judgments to have taken place.
All grievance panel decisions are recommendations to the President of the University. After allowing the parties two weeks to append additional statements, as described above, the chair of the Committee on Faculty Tenure and Privileges Appeals shall forward the panel’s decision and the appended statements, if any, to the Provost, the President of the University, and both parties. The President shall receive any evidence presented and the stenographic or tape record of the proceedings.
7‑E DECISION OF THE PRESIDENT OF THE UNIVERSITY
The President will consider the record and make a decision as promptly as possible, generally within 30 calendar days of the President receiving the grievance panel’s recommendation and the record of the hearing. The President shall retain ultimate decision‑making authority as to all grievances and the discretion to accept or reject grievance panel recommendations, except those where there is mutually agreed upon binding arbitration, as discussed above.
If the President intends to not follow the panel’s recommendation, the President shall notify the panel of this in person or in writing and shall state the reasons for intending to not follow this recommendation. The President shall provide an opportunity for response by the grievance panel before reaching the final decision. If the President finally decides not to accept the recommendations of the grievance panel, he or she shall state in writing, as part of his or her final decision, his or her reasons for rejecting them and for rendering a different decision.
The final report of the grievance panel and the President’s final decision on the grievance shall be made known to the grievant, the respondent, the Provost, the Academic Senate President, the Chair of the Committee on Faculty Tenure and Privileges Appeals, and the members of the grievance panel. The Academic Senate President, upon receipt of written consent from the grievant, will forward to the Chair of the Senate Committee on Faculty Rights and Responsibilities a copy of the decision and a copy of the report of the grievance panel. This Senate Committee shall have the right to refer these reports to the Academic Senate, provided that the names of persons mentioned therein are deleted. In appropriate circumstances, where the privacy of students and other faculty members or administrators would be compromised by disclosure, the President of the University or the chair of the grievance panel may ask that all parties keep the report confidential.