HIPAA PAT-606 Resolution of Patient Complaints

It is USC’s policy to provide a process for individuals to make complaints regarding USC’s compliance with the Privacy Rule.

HIPAA PAT-605 Patient Requests to Receive Confidential Communications

It is USC’s policy to accommodate a reasonable request by a patient to receive communications of Protected Health Information from USC by alternative means or at alternative locations, provided the procedures for requesting such accommodations as set forth below, are followed.

HIPAA CLIN-206 Minimum Security Standards for ePHI for Keck

Keck Medicine of University of Southern California (Keck) recognizes that federal and California law require that Protected Health Information receive the highest level of access control and security protection in order to safeguard the confidentiality and protect the patients’ right to privacy of such information consistent with USC’s privacy policies.